Privacy Policy

Star Shine Realtorz (“we”, “us”, or “our”) is a real estate consultancy based in Gurugram, India. We are committed to protecting the personal information of every visitor and client who interacts with our website starshinerealtorz.com. This Privacy Policy explains what data we collect, why we collect it, and how we use it.

By using our website or submitting any form, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following personal information when you visit our website or contact us:

• Name – to address you personally
• Phone Number – to schedule consultations or site visits
• Email Address – to send property updates, replies, and newsletters
• City / Location – to match you with relevant properties
• Property Preferences – budget, type, purpose (investment or self-use)
• Device and Browsing Data – IP address, browser type, pages visited (collected automatically via cookies)

2. How We Use Your Information

Your information is used solely for the following purposes:

• To respond to your property or consultation enquiries
• To schedule site visits and follow up on deals
• To send relevant property listings, new launches, and investment updates (only if you have opted in)
• To improve our website and understand user behaviour
• To comply with legal obligations

We do not sell, rent, or share your personal data with any third party for marketing purposes.

3. Sharing of Information

We may share your information only in the following limited circumstances:

• Developer Partners – If you express interest in a specific project (e.g., DLF, M3M, Emaar etc), we may share your contact details with that developer’s authorised team to assist you better.
• Legal Compliance – If required by law, court order, or government authority.
• Service Providers – Third-party tools we use to operate the website (e.g., email platforms, analytics) under strict data confidentiality agreements.

4. Cookies

Our website uses cookies — small text files stored on your browser — to improve your experience. Cookies help us understand how visitors use our site and remember your preferences.

You can disable cookies in your browser settings at any time. However, doing so may affect certain features of the website.

5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose it was collected for, or as required by applicable law. If you have not engaged with us in over 3 years, we will delete your data from our records.

7. Your Rights (Under India’s DPDP Act, 2023)

As a data principal under India’s Digital Personal Data Protection Act, 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent for processing your data at any time
• Request erasure of your personal data (subject to legal obligations)
• Nominate a person to exercise these rights on your behalf

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (such as developer websites or project pages). We are not responsible for the privacy practices of those websites and encourage you to read their policies separately.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

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